User Agreement
1. PARTIES
TEKNETATİLİ TURİZM TİCARET LİMİTED ŞİRKETİ (“Service Provider”)
Tax Office: Antalya Corporate Tax Office
Tax Number: 8360891459
Address: Şirinyalı Mah. İsmetgökşen Cad. Çakırbey İş Merkezi C2 Blok No 12/Z1 Muratpaşa / Antalya
Phone: 0850 242 53 85
Email: info@transferbulucu.com
Name – Surname: ………………………. (“User”)
TCKN/VKN: ………………………
Address: ………………………
2. DEFINITIONS
In this Agreement, the following words and expressions shall have the following meanings:
- Agreement: Refers to this agreement accessed at www.transferbulucu.com, which the Service Provider may amend at any time at its sole discretion. The Service Provider reserves the right to change the URL where this Agreement is posted at its sole discretion.
- Transfer Service Provider/Subscriber: Refers to any natural or legal persons who own/operate a transfer vehicle and are contacted through the Site.
- Cancellation and Modification Option: Refers to the meaning assigned in Section 7 of this Agreement.
- Cancellation and Modification Terms: Refers to the cancellation and modification rules described in Section 7 of this Agreement.
- Service Provider: Teknetatili Turizm Ticaret Limited Şirketi, located at Şirinyalı Mah. İsmetgökşen Cad. Çakırbey İş Merkezi C2 Blok No 12/Z1 Muratpaşa / Antalya.
- User: Any natural or legal persons who benefit from the services on the www.transferbulucu.com website.
3. SCOPE
The Service Provider provides a platform via www.transferbulucu.com Internet site that brings together site visitors/users with transfer service providers.
The Service Provider grants users a non-exclusive, non-transferable, irrevocable right to use the Service specified in this Agreement (within the limits and conditions explained) by providing the service available on this Site, subject to these Terms & Conditions. By accessing or using the Site or the Services, you agree to comply with and be legally bound by these terms and conditions.
The Service Provider may change these terms and conditions at its sole discretion and without prior notice. You may review the most current version of this Agreement at www.transferbulucu.com.
Additionally, certain policies and rules may be published for using specific services on the Site. Your relationship with the Service Provider is subject to all policies and rules published on the Site.
The Service Provider does not act as an organizer, agency, or service provider for vehicle rentals, personnel provision, or other services in any way. The Service Provider does not operate as an insurer or insurance agent. The Service Provider does not provide tax consultancy. Transfer service providers and users understand and accept that they are responsible for determining their own tax declaration requirements by consulting tax advisors. The Service Provider shall not be held liable for any undisclosed tax obligations of the user or the transfer service provider.
If a user uses the service obtained through the Site from a Transfer Service Provider, the legal relationship and agreement regarding such use is established between the actual natural or legal person Transfer Service Provider and the user; the Service Provider is not a party to such legal relationship or agreement and is not bound by its terms. The Service Provider shall not be liable for any non-performance or improper performance under that legal relationship or agreement.
Persons under the age of eighteen (18) shall not be accepted as users. The User represents, warrants, and guarantees to the Service Provider that they are over eighteen (18) years old and that all personal information provided is correct.
The Service Provider has no control over the behavior of users, transfer service providers, or other users of the Services, and to the fullest extent permitted by law, disclaims all liability related thereto. In other words, both users and transfer service providers acknowledge, represent, and warrant in advance that the Service Provider shall not be responsible for (i) the actions of users, (ii) the actions of Transfer Service Providers, (iii) the actions of any other persons or Members using the Site or the Services, and shall indemnify the Service Provider immediately for any damages incurred due to their own actions.
The Service Provider and the User agree that the provisions of this Agreement do not contain any unfair terms in light of the balance of interests. This Agreement does not contain any unfair terms within the meaning of the regulations on unfair terms in consumer contracts. The provisions do not conflict with the principle of good faith and honesty and comply with consumer protection legislation.
3. RESERVATION
A user initiates the reservation process on the Site by entering their current location, destination, number of passengers, desired date and time for the transfer, name-surname, and phone number. As soon as the user submits a reservation request, the Service Provider immediately contacts the user and the Transfer Service Provider via the call center. The price calculated based on the information provided by the user and the details of the Transfer Service Provider are conveyed to the user via phone. Upon the user’s voice confirmation through an interactive voice response system, the user’s phone number is shared with the Transfer Service Provider, communication between the parties is established, and the service is considered completed.
The Transfer Service Provider is responsible for the accuracy of the information appearing in the listing subject to the reservation or directly communicated to the user. In case of any discrepancy regarding the listing and/or reservation details between the user and the Transfer Service Provider, the user and/or Transfer Service Provider is responsible for proving their claims.
Any commitments given by the Transfer Service Provider to a user who has made a reservation are limited to the information provided by the call center.
The Service Provider is not a party to any contract to be signed between the Transfer Service Provider and the User and is not bound by the terms and conditions of such contracts. The Service Provider acts as an intermediary to facilitate the contract between the user and the Transfer Service Provider.
4. SERVICE FEES AND PAYMENTS
www.transferbulucu.com does not charge users for any service.
The Site also offers early payment and/or credit card payment options. If the user chooses to pay by credit card, the credit card information is collected via secure payment integrators, and the payment is sent directly to the bank account of the respective Transfer Service Provider. Under no circumstances do user payments enter any bank accounts of www.transferbulucu.com.
Free Cancellation Period
Following the reservation confirmation, the user is granted a Free Cancellation Period to reconsider their reservation.
No free cancellation is available for same-day reservations, and no refunds will be made.
For advance reservations, cancellation requests made at least 24 hours before the scheduled transfer time shall be eligible for free cancellation.
Payments
Users shall make all payments for services received through the Site directly to the Transfer Service Providers, in a manner agreed upon between themselves.
The Site also offers early payment and/or credit card payment options. If the user chooses to pay by credit card, the credit card information is collected via secure payment integrators, and the payment is sent directly to the bank account of the respective Transfer Service Provider. Under no circumstances do user payments enter any bank accounts of www.transferbulucu.com.
5. CANCELLATION AND MODIFICATION POLICY
Once the user has acquired the intermediary service through the Site, cancellation or modification shall not be possible. The Site only acts to bring together the two contracting parties, and cancellation of the contract between them does not mean the service was not provided. Therefore, cancellation or modification of a service obtained through the Site is not possible.
6. AFTER-SERVICE
The service provided through the Site only brings together the User and the Transfer Service Provider, and any issues that arise after the reservation shall be the responsibility of the User and the Transfer Service Provider.
The Service Provider, under no circumstances, shall be a party to the contract formed after the service is provided. The contract is established between the User and the Transfer Service Provider, and all rights and obligations hereafter bind those two parties.
7. INTELLECTUAL PROPERTY RIGHTS
All visuals, content, texts, images, videos, software, and other elements provided on the www.transferbulucu.com website are owned by the Service Provider or third parties. As a Member or User, you acknowledge and accept that this Site contains proprietary information and other elements protected by relevant intellectual property laws and other legislation. Furthermore, any content, information, and the way they are compiled and arranged—such as text, graphics, logos, icons, photos, and software—are owned by the Service Provider or its content providers or third parties and are protected by copyrights, trademarks, service marks, patents, and other proprietary rights and laws. By placing any copyrighted materials—from visuals, content, texts, images, videos, software, and other elements—on the Site, the Service Provider does not grant any license or permission to any user. Except for obtaining a written copy of certain information on the Site for personal, non-commercial, company-internal use and record-keeping, no material, visual, content, text, image, video, software, or other element may be copied, reproduced, distributed, republished, downloaded, displayed, shared, or transmitted in any form without the written permission of the Service Provider or the copyright owner. However, you may obtain a written copy of certain information from the Site for personal, non-commercial, internal, and record-keeping purposes. When doing so, you agree not to modify any material and to retain all copyright and other proprietary notices contained in these materials. This permission does not grant you any ownership rights to the information, and it is terminated upon any violation of these Terms and Conditions. If you use the Site in any manner not expressly permitted herein, you shall be deemed to have violated the copyright and other laws of the Republic of Turkey and/or other countries and shall be subject to statutory penalties. If you, as a Member, violate this Article 9, you shall be liable to pay the Service Provider one hundred thousand Turkish Lira as a penalty for each violation.
8. EXTERNAL LINKS AND ADVERTISERS
The Site may provide links to other Internet sites. The Service Provider assumes no responsibility for the availability of such sites, does not endorse them, and bears no liability or responsibility for the content, products, or other materials on those sites. Links to external sites do not imply any endorsement, sponsorship, or affiliation with those sites, their content, products, advertisements, or sponsors. The Service Provider reserves the right to remove any links or link programs at any time. The Service Provider does not author, edit, or oversee unofficial sites or their links. The Service Provider assumes no liability or responsibility, direct or indirect, for any damage, loss, or other consequences arising from accessing any third-party site linked to or associated with the Site.
As a User, you may contact advertisers promoting products or services on the Site. In such cases, all responsibility lies with you. The Service Provider assumes no responsibility or liability for any communication, participation, or financial transactions arising from such contact.
9. MONITORING
The Service Provider or its designees reserve the right (at any time) to monitor any activity on the Site or any information transmitted or received through the Site and may do so. All Site users and Members hereby authorize and consent to such monitoring and access. The Service Provider, at its sole discretion and without prior notice, may investigate, censor, or prohibit any activity or exchange of information it deems inappropriate or potentially violating these Terms & Conditions, but the Service Provider is under no obligation to do so. During such monitoring, all information may be reviewed, recorded, or used for purposes permitted by this Agreement. Use of the Site (authorized or unauthorized) implies consent to such monitoring. The Service Provider reserves all rights, under law, this Agreement, and other sources, regarding unauthorized uses or users.
10. USER BEHAVIORS
- The User hereby acknowledges, represents, and warrants that they shall not:
- Use the Site to upload or distribute viruses, corrupted files, or any other software or programs that might disrupt another person's computer;
- Interfere with or disrupt the Site or any network connected to the Site;
- Engage in activities that could impair the proper functioning of the Site or its features by using any device, software, or routine that causes such disruption;
- Take any action that imposes an unreasonable or disproportionately large load on the Service Provider’s infrastructure;
- Use the Site to collect or store other users’ personal or financial information;
- Pretend to be any person or entity or misrepresent the User’s affiliation with any person or entity, including a Transfer Service Provider or another User;
- Use the Site or its downloadable data for illegal purposes;
- Comply with all regulations, policies, and procedures applicable to the Site and its connected networks.
11. OTHER PROVISIONS
By choosing to use the services provided through the Site, the User acknowledges and accepts that the risk lies solely with them. The Service Provider has no obligation to conduct background or reference checks on any persons, including Users and Transfer Service Providers, but may do so at its discretion. The Services and Content are provided “as is,” without any representation or warranty.
Without limiting the foregoing, the Service Provider makes no representations or warranties to any User or other person regarding the merchantability of any product or service, the availability of any income, the fitness of any service or product for any particular purpose, the legality of any transaction, or that the rights of any third parties are not infringed. The Service Provider does not warrant that the Services or Content will meet your needs or be uninterrupted, secure, or error-free. Any oral or written advice or information provided by the Service Provider or the Services shall not create any warranty not expressly stated herein.
Any and all communications and interactions with other persons you make or have through the Services, including offline or in-person meetings, are your sole responsibility, whether or not the Service Provider arranged such meetings.
You acknowledge that the Service Provider does not verify the accuracy of any statements made by any users of the Site or transfer service providers, nor does it inspect or audit any transfer service provider or their vehicle or equipment. The Service Provider makes no representation or warranty regarding the conduct of Site users or their compatibility with current or future users of the Site or the Services.
Even if the Service Provider facilitates communication between Users and Transfer Service Providers, the Service Provider expressly disclaims any liability for the actions or omissions of any User, Transfer Service Provider, or third party, and shall not be held responsible for any breach of any contract or agreement. The Service Provider disclaims all obligations related to any taxes, fees, or penalties that Users or Transfer Service Providers may owe, and shall have no liability regarding the payment of any such taxes, fees, or penalties. Each User represents and warrants to indemnify the Service Provider for any damages arising from their own actions or omissions (including, but not limited to, failure to pay any tax or public duty, failure to perform or incomplete performance of any obligation to a third party) that cause any harm to the Service Provider.
12. LIMITED LIABILITY
The Service Provider, its affiliates, content providers, and their respective shareholders and affiliates shall not be liable for any loss of business, use, data, profits, or goodwill, or any other direct, indirect, special, incidental, exemplary, or consequential damages of any kind, even if advised of the possibility of such damages or losses. This limitation covers any third-party claims that may arise against you for any reason.
The Service Provider shall not be liable for any damages incurred by Site users. The Service Provider is not responsible for any amounts that Site users owe to any person for any reason.
The Service Provider shall not be liable for any damages arising from its own negligence that any Site user, member, or other person suffers.
The Service Provider, its directors, officers, board members, managers, employees, agents, and/or shareholders shall not be liable for any death, injury, damage, or delay, or any losses resulting from cancellations of reservations or negligence of transfer service providers, regardless of how such claims arise.
If any damage, loss, or economic harm to Site users occurs due to transfer service providers or the vehicles owned by or affiliated with transfer service providers, the Service Provider and its directors, officers, board members, managers, employees, agents, and/or shareholders shall have no liability for such damage, loss, or harm (including compensation for such damage, loss, or harm).
13. INDEMNIFICATION
You agree to indemnify and hold harmless the Service Provider, its affiliates, shareholders, and subsidiaries, and their employees, board members, directors, agents, and representatives from and against any and all claims, liabilities, losses, damages, and expenses (including legal fees and attorneys’ fees) arising out of or related to your access to or use of the services or content, your breach of any provision of this Agreement, or your interactions with any User or Provider, including but not limited to injuries, losses, or damages.
14. NOTICES
All notices, warnings, or communications required or permitted under this Agreement, including changes to these terms, shall be made by the Service Provider (i) via email (in any event, to the email address you have provided) or (ii) by posting on the Site. For email notices, the date the email is sent shall be considered the date of notice. By using this Site, you warrant and represent that you will monitor Site notices and remain informed about them.
Users and Transfer Service Providers are responsible for monitoring notices related to any Reservation sent via the Site. Such notices become effective as of the date they are posted and shall be deemed received and read by the recipient. If there is any discrepancy regarding the information contained in such notices, it is the User’s responsibility to notify the Service Provider immediately upon discovery.
15. FORCE MAJEURE
The Service Provider shall not be liable for delays or failures in performance due to events beyond its control, including but not limited to natural disasters, war threats, terrorist events, political events, coup attempts, weather conditions, governmental decisions, epidemics, travel bans or restrictions, industrial or labor disputes, or any similar uncontrollable events. Strikes, lockouts, riots, civil commotions, acts of terrorism, blockades, occupations, war, fire, explosion, sabotage, storms, collisions, grounding, fog, administrative acts and regulations, contaminated fuel, and other similar causes beyond the Service Provider’s control shall not constitute force majeure unless predictable. A party unable to perform its obligations due to force majeure shall not be held liable for such delay or non-performance.
16. RIGHT OF WITHDRAWAL AND TERMINATION
Under Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, consumers’ right of withdrawal does not apply to (a) goods prepared according to the requests or personal needs of the consumer, (b) perishable goods or those with an expiration date, (c) goods that lose their protective elements such as packaging, band, seal after delivery when return is not suitable for health and hygiene reasons, (d) goods that mix with other products after delivery and cannot be separated due to their nature, (e) goods whose protective elements such as packaging, band, seal are opened after delivery, (f) periodical publications such as newspapers and magazines, (g) travel, accommodation, transportation, catering, and entertainment services performed at a specific date or period, (h) services performed instantly by electronic means or digital content delivered instantly, (i) services whose performance starts with the consumer’s explicit approval before the withdrawal period ends, (j) contracts for goods or services whose prices depend on fluctuations in financial markets beyond the seller’s or supplier’s control.
The services provided by the Service Provider are considered “(h) services performed instantly by electronic means or digital content delivered instantly”; thus, Users do not have the right of withdrawal for services purchased or used through the Site.
17. APPLICABLE LAW AND JURISDICTION
This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Turkey, and any disputes arising out of or related to this Agreement shall be subject to the jurisdiction of the Courts and Enforcement Offices of Antalya.
In case of any conflict or discrepancy between the English version and the Turkish version of this Agreement, the Turkish version shall prevail.